A LONG-RANGE, OVER-THE-AIR RADIO WAVEFORM ANALYZER
DiagnostX FAQs
Your Radio Fleet, Ready for Anything
In critical moments, a single radio failure can derail a response, waste precious minutes, or put someone in danger.
That’s why DiagnostX watches over your fleet so you never have to wait for problems to appear.
Here are the answers to the questions we get most about how DiagnostX keeps your radios ready for anything.
DiagnostX is a remote diagnostics system that evaluates the health and performance of two-way radios over the air.
It proactively finds issues during routine use or emergencies, before they become failures that put people at risk.
DiagnostX listens to inbound frequencies and analyzes control channel transmissions from active radios.
Using automatic control channel rollover detection, it evaluates radios after at least 12 valid transmissions, while ignoring weak signals, multipath, and mid-air collisions. In simpler terms, DiagnostX gets a true read on your radios without false alarms.
DiagnostX provides an automated radio performance check for your entire fleet. Unlike traditional bench tests that require pulling radios from the field for annual checks, our system identifies radios with drift or alignment issues using over-the-air diagnostics, letting the rest of your fleet stay mission-ready.
Traditional bench tests can give a radio a passing grade even if it is close to failing in real-world conditions.
DiagnostX catches subtle issues like Automatic Frequency Control (AFC) over-correction, frequency drift, and hidden symbol errors that compromise reliability in the field.
Instead of testing every single radio on a fixed schedule, DiagnostX pinpoints the few that actually need service.
That means fewer radios pulled from the field, less downtime, lower costs, and a healthier fleet overall.
DiagnostX checks critical radio health indicators including frequency error, modulation fidelity, bit error ratio (BER), symbol errors, received signal strength (RSSI), and signal-to-noise ratio (SNR).
Not at all. Just plug it in, connect the antenna, enter your control channel frequencies, and set your thresholds.
From there, it monitors 24/7 without disrupting daily communications.
You get detailed reports in real time or on a schedule, organized by radio ID and aligned with your agency’s thresholds. Radios are marked as passed, failed, or never received, giving you a clear direction for maintenance.
Reliable radios mean fewer communication failures in the line of duty, protecting personnel and reducing legal exposure. DiagnostX also creates a verifiable record of proactive maintenance, which can be critical for compliance and defense.
