DiagnostX by LocusUSA

A LONG-RANGE, OVER-THE-AIR RADIO WAVEFORM ANALYZER

DiagnostX FAQs

Your Radio Fleet, Ready for Anything

In critical moments, radio performance is mandatory. A single failure can delay a response, disrupt coordination, or put lives at risk.
DiagnostX provides persistent oversight of subscriber radio performance, allowing agencies to identify issues early and act before communications are compromised.
Below are answers to the most common questions from public safety and military leaders.

DiagnostX is a remote diagnostics system that continuously evaluates the health and performance of active two-way radios over the air. It identifies degraded and failing radios during routine use, allowing agencies to mitigate issues before they become operational risks.

DiagnostX monitors inbound frequencies and analyzes control channel transmissions from active radios in real-time.
Using automatic rollover detection, the system evaluates radios after a minimum number of valid transmissions. It filters out weak signals, multipath interference, and signal collisions, providing an accurate picture of radio performance without false alarms or user involvement. 

When every second matters, waiting for a radio to fail is not an option. Most radio issues develop gradually and go unnoticed until a critical moment exposes them. DiagnostX enables agencies to identify and correct problems early. This reduces operational risk, liability, and avoidable communication failures.

DiagnostX provides an automated radio performance check for your entire fleet. Unlike traditional bench tests that require pulling radios from the field for annual checks, our system identifies radios with drift or alignment issues using over-the-air diagnostics, allowing the rest of your fleet to stay mission-ready.

Bench tests can pass radios that are close to failing under real-world conditions.
DiagnostX detects subtle performance issues such as frequency drift, Automatic Frequency Control, and symbol errors that degrade reliability during actual use, long before those issues cause failures in the field.

By identifying only the radios that truly require service, DiagnostX eliminates unnecessary testing and labor.
Agencies reduce downtime, overtime, and maintenance costs while extending the usable life of their radio fleet.

Yes. DiagnostX distinguishes between subscriber radio issues and network-related problems.

This allows teams to troubleshoot faster, avoid misdirected effort, and resolve issues with greater confidence.

DiagnostX evaluates key radio performance indicators including frequency error, modulation fidelity, symbol error rates, bit error rate, received signal strength, and signal-to-noise ratio.

These metrics provide a clear picture of radio health under real operating conditions.

No. DiagnostX is designed for simplicity.
Installation involves connecting the unit to an antenna, entering control channel frequencies, and setting performance thresholds. Once configured, the system operates continuously without disrupting daily communications.

All DiagnostX data is protected using AES-256 encryption to safeguard sensitive information about radio performance and fleet status.

DiagnostX generates real-time and scheduled reports organized by radio ID and agency-defined thresholds.
Radios are clearly identified as passed, failed, or not received, giving teams a clear and actionable maintenance roadmap.

Reliable communications minimize the risk of operational failures during critical incidents.
DiagnostX also creates a documented record of proactive monitoring and maintenance, supporting compliance requirements and providing defensible evidence of due diligence.