A LONG-RANGE, OVER-THE-AIR RADIO WAVEFORM ANALYZER
How DoesDiagnostX Work?
DiagnostX is a patented solution that utilizes advanced hardware and software to measure two-way radio alignment and performance in real-time, over-the-air. It requires no user input and works while radios are actively in use.
Watch the video to see DiagnostX in action and learn how it improves communication for public safety and military personnel.
Read the Know Before You Go with DiagnostX article in Urgent Communication.
What does Diagnostx do?
- Monitors all active radios in real-time, over-the-air (OTA).
- Proactively manages your entire radio fleet.
- Scales with multiple receivers for system-wide coverage.
- Saves time and money.
- Improves safety by ensuring clear communication for First Responders.
- Removes the need for bench testing functional radios.
How does Diagnostx improve customer service?
- Strategically prioritizes radio maintenance scheduling.
- Ensures clear communication and simpler maintenance.
- Builds user confidence that radios will work properly.
what are the cost savings?
- Eliminates 80% of radios found to be No-Trouble-Found (NTF) during maintenance.
- Reduces service volume, allowing technicians to be more productive.
- Ensures mission readiness by keeping functional radios and teams in the field.
- Removes the need for scheduled annual maintenance across the entire fleet.
DiagnostX Benefits
- Pinpoints whether issues are radios or network related.
- Continuously evaluates every radio, 24/7/365, with no user intervention.
- Detects both problem and functioning radios.
- Provides live operational status on active subscribers.
- Schedules maintenance based on real performance data.
- Cuts service schedules by up to 80%.
- Reduces costs by 50% or more (based on a 30% failure rate).
- Directs technician expertise to the failures that matter.
- Keeps functional radios and personnel ready in the field.
- Reduces overtime and unscheduled labor.
- Offers non-intrusive, long-range monitoring.
- Generates auditable inter-agency reports.
- Provides strategic data for planning and budgeting.
- Delivers instant reliability reports for mission-critical operations.
- Verifies compliance with FCC narrowband mandates.
DiagnostX Products
