Detect and Prevent Radio Communication Failures Before They Impact Operations

DiagnostX: An over-the-air remote diagnostics system that proactively assesses the health and performance of active subscriber radios, turning fleet performance into actionable data.

DiagnostX performs real-time analysis in the background, requiring no user action or operational disruption. It monitors inbound Rx frequencies and analyzes control channel transmissions using automatic CC rollover detection. By requiring a validated data set for every evaluation and ignoring weak signals (below -95dBm), and signal collisions, DiagnostX ensures that only high-integrity measurements are turned into actionable intelligence.

DiagnostX delivers live visibility into subscriber radio performance, enabling agencies to manage risk, improve readiness, and reduce operational costs.

• Reduces operational risk and liability.
• Improves readiness and responder safety.
• Enables data-driven maintenance and planning.
• Lowers maintenance costs and unnecessary labor.
• Operates independently of the radio system.

These metrics allow agencies to distinguish between healthy, underperforming, and failing radios in real operational conditions.

DiagnostX measures key radio performance metrics, including Frequency Error, Symbol Error (600 and 1800), Modulation Fidelity, Average Symbol Deviation, Bit Error Rate (BER), Received Signal Strength Indicator (RSSI), Signal-to-Noise Ratio (SNR), and automatic reserve gain at the multicoupler.

DiagnostX is easy to set up. Plug it in, connect to the antenna, enter control channel frequencies, and set your thresholds.

It is designed to work with your existing staff and infrastructure without increasing workload.