A LONG-RANGE, OVER-THE-AIR RADIO WAVEFORM ANALYZER
How DoesDiagnostX Work?
DiagnostX is a patented technology combining proprietary hardware and software on a customized PC to measure alignment parameters of portable and mobile radios over-the-air in real-time, without user intervention, while they are in use. It’s the only solution of its kind on the market.
Watch the video to discover how DiagnostX by LocusUSA operates and the advantages it can bring to your organization.
View the Urgent Communication article about DiagnostX
What does radio Diagnostx do?
- Monitors and measures all active radios on a network Over-the-Air in real-time without user intervention
- Proactively helps you manage all of your radios in your network
- Multiple receivers may be networked to provide system-wide coverage
- It is efficient. Saves time and money
- Improves personnel’s safety by ensuring all emergency responders can hear and be heard
- Eliminates the need to bring ALL your radios to the shop for testing and service
How does it improve customer service?
- Proactively prioritize the scheduling of radio maintenance
- Helps ensure clear communication and easy maintenance
- Improves user confidence that their radios will work properly
what are the cost savings?
- Most radios don’t need repair. Empirical studies show that approximately 80% of radios brought in for preventive maintenance are found to be no-trouble-found (NTF)
- With fewer radios to service, technicians can be more productive
- With DiagnostX only problem radios are brought in for service while properly aligned radios and First Responders stay out in the field where they are needed most
- It effectively eliminates the need to schedule annual maintenance on every radio
DiagnostX Benefits
- Identifies if communication issues are with subscriber radios or the network
- Evaluates all radios continuously, 24/7/365, without user intervention
- Detects both problem and properly functioning radios
- Provides real-time detailed reports for each radio
- Allows management to proactively schedule service with agencies or individuals
- Reduces radio service schedules by up to 80%
- Cuts costs by 50% or more, based on a 30% failure rate
- Frees technicians to address critical system issues
- Keeps functional radios and personnel in the field
- Reduces after-hours call outs
- Helps managers evaluate and improve operations
- Measures communication quality across departments, agencies, or groups
- Non-intrusive, long-range operation (5+ mile radius for 3W portables)
- Generates inter-departmental reports
- Provides data for planning and budgeting
- Real-time reports ensure radios are operationally ready
- Verifies FCC narrowband performance
DiagnostX Products
